Australia
Websites for Australian clinics, salons and trades
Sydney to Perth, five to seven hours ahead of us, so your afternoon is our morning. Built to the Australian rules: AHPRA advertising guidelines for health, the Privacy Act, and .com.au eligibility.
Working with a remote studio from Australia
- Time zone
- Five to seven hours ahead of us. Your afternoon is our morning.
- Payments
- Card payments through Stripe or Square
- Apple Pay and Google Pay
- Afterpay where the booking tool supports it
- Deposits at booking through the booking tool
- Domain
- .com.au, registered in your name. If you already own a .com we point it at the same site.
- Invoicing
- Prices on the site are in US dollars. An AUD invoice at the exchange rate on the day is available if you ask.
What changes for a Australian business
AHPRA advertising guidelines
Regulated health services cannot use testimonials about clinical care on their websites. We build clinic and dental sites without them, and use practitioner profiles, process pages and service explanations to do the work testimonials would otherwise do.
Privacy Act and the APPs
Most health businesses are covered regardless of size. A privacy policy that says what you collect and why, forms that collect only what is needed, and analytics configured with IP anonymisation.
.com.au eligibility
A .com.au needs an ABN or ACN. The registration is in your name, and we walk you through it on a call.
Accessibility
The Disability Discrimination Act is read through WCAG 2.x AA. We build to 2.2 AA everywhere.
What Australian businesses already use, and we embed
- Dentists
- Dental4Windows · Praktika · HotDoc · HealthEngine
- Clinics
- Cliniko (Australian) · Nookal · Power Diary · Zanda
- Salons and barbers
- Timely · Fresha · Kitomba · Phorest
- Studios and gyms
- Mindbody · Glofox · Momence
- Trades
- ServiceM8 (Australian) · Tradify · Simpro
What Australian businesses ask first
Can a health clinic use patient testimonials on its website?
In Australia, no. AHPRA's advertising guidelines prohibit testimonials about clinical care for regulated health services, and the fines are real. We build clinic sites without them, and use before-and-after service descriptions, practitioner profiles and process pages to do the work testimonials would otherwise do. Salons, studios and trades are not affected.
Which booking tools do Australian businesses use?
Clinics: Cliniko (Australian), Nookal, Power Diary, HotDoc and HealthEngine for GP and dental. Salons: Timely, Fresha, Kitomba and Phorest. Trades: ServiceM8 and Tradify, both Australian. Studios: Mindbody, Glofox and Momence. We embed whichever you use or recommend one.
What does the Privacy Act mean for our forms?
If your business is covered by the Australian Privacy Principles, and most health businesses are regardless of size, the site needs a privacy policy that says what you collect and why, and the forms have to collect only what is needed. We write the policy with you and keep the forms minimal.
Can you register a .com.au for us?
A .com.au needs an ABN or ACN, so the registration is in your name and we walk you through it, or do it with you on a call. It stays in your account, not ours, like everything else you own.
Pick your kind of business
- DentistsPatients search at night and book in the morning, if they can. A site that lets them book, shows real prices, and looks after itself.
- ClinicsReception is on the phone. The website should be taking the bookings that do not need a person. Built for physio, chiro, podiatry, therapy, med spas and allied health.
- Salons and barbersMost of your clients decide to book when you are closed. Instagram gets them interested; the website has to take the booking.
- Studios and gymsTimetable, book a spot, buy the pass, all on a phone, in under a minute. Built for yoga, pilates, barre, dance, boxing and personal training studios.
- TradesSomeone with a leak searches, taps the first site that loads, and calls or sends photos. If your site is slow or has no form, they tap the next one.
- AutomotiveDrivers want a slot, a price and a reason to trust you. The site has to book the service or test online, quote the repair from a photo, and prove you are the honest garage.
- PetsPet owners are choosing someone to trust with a family member. The site has to show the people and the place, state prices, handle the paperwork, and book the slot.
- Education and lessonsParents and adult learners compare on qualifications, fees and fit. The site has to show all three, book a trial, and enrol the term or course without a phone call.
- Photography, events and creativeCouples and clients book a year out, compare on the work and the price, and check the date first. The site has to show the work fast, state the packages, and take the date enquiry properly.
- Professional and financial servicesClients choose on trust and clarity. The site has to explain what you do in plain words, state fees where you can, show regulation and credentials, and book the first meeting.
- Hospitality and experiencesGuests book on the marketplace because your site cannot take the booking. A site with live availability, direct reservation and honest prices takes it back, without the commission.
- Therapists and coachesClients choose a coach or therapist on fit and specificity. The site has to say exactly who you help and how, state prices, avoid the claims regulators penalise, and book the first session.
- Childcare and familyParents are choosing who looks after their child. The site has to show the setting, prove vetting and inspection, explain fees and funding, and take the enquiry, viewing or enrolment.
- Repair and technical servicesCustomers want to know if you fix their thing, what it costs and how long. The site has to answer all three and book the drop-off or visit.
- Funeral and life eventsPeople arrive at these sites at the hardest moments. The site has to be calm, answer the practical questions plainly, state prices, and make the first call or message easy.
Tell us about your Australian business
What you do, how people book you now, and what is going wrong. You get a fixed price and a live date within one business day, in your time zone.
Other countries we work in
- United StatesNine to twelve hours ahead of the US. Your morning is our evening, and we keep those hours for US calls.
- CanadaNine to thirteen hours ahead of Canada. Your morning is our evening, and we keep those hours for calls.
- United KingdomFour to five hours behind us. We overlap for most of your working day.
- NetherlandsThree hours ahead of you. We overlap for almost the whole working day.
- IrelandFour to five hours behind us. We overlap for most of your working day.
- New ZealandSeven to eight hours ahead of us. Your afternoon is our morning.
- DenmarkOne Danish client already.
- SingaporeThree hours ahead of us. We overlap for almost the whole working day.
- United Arab EmiratesOne hour behind us. We overlap for the entire working day, and we work a Sunday-to-Thursday week when you need it.
- PakistanOur home time zone. Same hours, same city for many of you, and calls or visits are straightforward.
- South AfricaThree hours behind us. We overlap for the whole working day.
- IndiaHalf an hour ahead of us. Same working day, same evenings.
- MalaysiaThree hours ahead of us. We overlap for almost the whole working day.
- SwedenWe work in English.
- NorwayWe work in English.
- GermanyWe work in English.
- AustriaThree to four hours behind us. We overlap for most of your working day.
- SwitzerlandThree to four hours behind us. We overlap for most of your working day.
- BelgiumThree to four hours behind us. We overlap for most of your working day.
- FranceThree to four hours behind us. We overlap for most of your working day.
- SpainWe work in English.
- PortugalFour to five hours behind us. We overlap for most of your working day.