Malaysia
Websites for Malaysian clinics, salons and trades
Kuala Lumpur to Kota Kinabalu, three hours ahead of us, so we overlap all day. Built to Malaysian rules: the PDPA, health advertising approval, and FPX, DuitNow and e-wallets at checkout.
Working with a remote studio from Malaysia
- Time zone
- Three hours ahead of us. We overlap for almost the whole working day.
- Payments
- FPX online banking, which Malaysian customers expect
- DuitNow QR, Touch 'n Go eWallet and GrabPay
- Cards through Stripe, iPay88 or Billplz
- Deposits at booking through the booking tool
- Domain
- .my or .com.my, registered in your name. If you already own a .com we point it at the same site.
- Invoicing
- Prices on the site are in US dollars. A MYR invoice at the exchange rate on the day is available if you ask.
- Language
- English is widely used in Malaysian business, so this page needs no caveat. Your site can also be in Malay or Chinese where your customers need it; you write or approve that copy.
What changes for a Malaysian business
PDPA 2010
A privacy notice in English and Malay, consent for collection and marketing, and minimal forms. Health data is sensitive personal data under the Act.
Medicine Advertisements Board approval
Advertising for health services and treatments in Malaysia generally needs MAB approval with a KKLIU number, and the MMC and MDC codes restrict claims and testimonials. Clinic and dental sites are built to be approvable and we flag what needs the number.
.com.my domains
A .com.my needs a Malaysian company registration; .my is open. Registered in your name.
Consumer Protection Act
Prices clear and inclusive of SST where applicable; terms stated plainly.
What Malaysian businesses already use, and we embed
- Dentists
- Cliniko · Jane · Plato
- Clinics
- Cliniko · Jane · Plato
- Salons and barbers
- Fresha · Zenoti · Vagaro
- Studios and gyms
- Mindbody · Glofox · Bookeo
- Trades
- ServiceM8 · Jobber · WhatsApp booking forms
What Malaysian businesses ask first
Do clinic websites need advertising approval in Malaysia?
Health service advertising generally needs Medicine Advertisements Board approval and a KKLIU number, and the medical and dental councils restrict claims and testimonials. We build clinic and dental sites so the content is approvable and tell you which elements need the number.
Which payment methods work?
FPX online banking, DuitNow QR, Touch 'n Go and GrabPay through iPay88, Billplz or Stripe, alongside cards. Deposits use the same gateway.
Can you register a .com.my?
A .com.my needs your SSM registration; .my is open. Either is registered in your name and we walk you through it.
Do you work in the local language?
We work in English: calls, email and project management. The site we build for you can be in the local language, and for a business serving local customers it should be; you write or approve that copy. We do not machine-translate a page about your business.
Pick your kind of business
- DentistsPatients search at night and book in the morning, if they can. A site that lets them book, shows real prices, and looks after itself.
- ClinicsReception is on the phone. The website should be taking the bookings that do not need a person. Built for physio, chiro, podiatry, therapy, med spas and allied health.
- Salons and barbersMost of your clients decide to book when you are closed. Instagram gets them interested; the website has to take the booking.
- Studios and gymsTimetable, book a spot, buy the pass, all on a phone, in under a minute. Built for yoga, pilates, barre, dance, boxing and personal training studios.
- TradesSomeone with a leak searches, taps the first site that loads, and calls or sends photos. If your site is slow or has no form, they tap the next one.
- AutomotiveDrivers want a slot, a price and a reason to trust you. The site has to book the service or test online, quote the repair from a photo, and prove you are the honest garage.
- PetsPet owners are choosing someone to trust with a family member. The site has to show the people and the place, state prices, handle the paperwork, and book the slot.
- Education and lessonsParents and adult learners compare on qualifications, fees and fit. The site has to show all three, book a trial, and enrol the term or course without a phone call.
- Photography, events and creativeCouples and clients book a year out, compare on the work and the price, and check the date first. The site has to show the work fast, state the packages, and take the date enquiry properly.
- Professional and financial servicesClients choose on trust and clarity. The site has to explain what you do in plain words, state fees where you can, show regulation and credentials, and book the first meeting.
- Hospitality and experiencesGuests book on the marketplace because your site cannot take the booking. A site with live availability, direct reservation and honest prices takes it back, without the commission.
- Therapists and coachesClients choose a coach or therapist on fit and specificity. The site has to say exactly who you help and how, state prices, avoid the claims regulators penalise, and book the first session.
- Childcare and familyParents are choosing who looks after their child. The site has to show the setting, prove vetting and inspection, explain fees and funding, and take the enquiry, viewing or enrolment.
- Repair and technical servicesCustomers want to know if you fix their thing, what it costs and how long. The site has to answer all three and book the drop-off or visit.
- Funeral and life eventsPeople arrive at these sites at the hardest moments. The site has to be calm, answer the practical questions plainly, state prices, and make the first call or message easy.
Tell us about your Malaysian business
What you do, how people book you now, and what is going wrong. You get a fixed price and a live date within one business day, in your time zone.
Other countries we work in
- United StatesNine to twelve hours ahead of the US. Your morning is our evening, and we keep those hours for US calls.
- CanadaNine to thirteen hours ahead of Canada. Your morning is our evening, and we keep those hours for calls.
- United KingdomFour to five hours behind us. We overlap for most of your working day.
- AustraliaFive to seven hours ahead of us. Your afternoon is our morning.
- NetherlandsThree hours ahead of you. We overlap for almost the whole working day.
- IrelandFour to five hours behind us. We overlap for most of your working day.
- New ZealandSeven to eight hours ahead of us. Your afternoon is our morning.
- DenmarkOne Danish client already.
- SingaporeThree hours ahead of us. We overlap for almost the whole working day.
- United Arab EmiratesOne hour behind us. We overlap for the entire working day, and we work a Sunday-to-Thursday week when you need it.
- PakistanOur home time zone. Same hours, same city for many of you, and calls or visits are straightforward.
- South AfricaThree hours behind us. We overlap for the whole working day.
- IndiaHalf an hour ahead of us. Same working day, same evenings.
- SwedenWe work in English.
- NorwayWe work in English.
- GermanyWe work in English.
- AustriaThree to four hours behind us. We overlap for most of your working day.
- SwitzerlandThree to four hours behind us. We overlap for most of your working day.
- BelgiumThree to four hours behind us. We overlap for most of your working day.
- FranceThree to four hours behind us. We overlap for most of your working day.
- SpainWe work in English.
- PortugalFour to five hours behind us. We overlap for most of your working day.