For restaurants, accommodation and experience businesses
A hospitality website that takes the reservation and keeps the commission
Guests book on the marketplace because your site cannot take the booking. A site with live availability, direct reservation and honest prices takes it back, without the commission.
One job, done properly
Hospitality businesses lose margin to marketplaces because their own websites cannot take the booking. A guest who finds you on Google, visits your site and cannot see availability goes back to the marketplace and books there, and you pay the commission. A site with live availability, a direct booking engine, honest prices and real photography takes that booking back.
We build hospitality and experience sites to book direct. A reservation or booking engine embedded from your system with live availability. Prices stated inclusively. Real photography that loads fast. Menus, rooms or experiences described properly. Reviews pulled from Google. Gift vouchers where relevant. And a sub-page for each kind of business, from restaurants to campsites.
The three problems we hear most from hospitality and experiences
Paying commission on your own guests
Direct booking with live availability, on your site.
Prices that surprise at checkout
Inclusive prices, as consumer law requires.
Photos that do not do the place justice
Real photography, compressed to load fast on a phone.
Six things a venue website must get right
Booking or reservation engine
OpenTable, ResDiary, SiteMinder, Lodgify, FareHarbor or Bookeo, depending on the business.
Live availability
From your system, on your site.
Inclusive pricing
Tax and fees shown.
Real photography
Rooms, tables, experiences.
Menus, rooms or experiences
Described properly, structured for Google.
Reviews and vouchers
From Google; sold online.
Built for the way your kind of venue works
The same build, tuned for the specific practice type: the booking tools it uses, the questions its patients or clients ask, and the rules it works under.
- Activity centresFamilies book sessions and parties; teens book with friends. The site has to book both by time slot, sell passes, handle waivers, and answer the parents' questions.
- Bed and breakfasts and guesthousesGuests find you on the marketplace and check your site before booking. If your site shows the same availability with a better price and more warmth, they book direct and you keep the commission.
- Boat charters and water sportsCustomers want to see the boat, know the price all in, feel safe, and book a date. The site has to show, reassure and book, with weather policies stated.
- Boutique hotelsIndependent hotels pay the highest commissions and have the most character to sell. The site has to show it, match the marketplace on availability and price, and book direct.
- Cafés and brunch spotsCafé customers check the menu and the hours on a phone and decide in seconds. The site has to answer fast, book the weekend table, and take pre-orders where you offer them.
- Campsites and glampingCampers and glampers want to see the site, know what facilities there are, understand the price and rules, and book a pitch or a pod for their dates.
- Coworking spaces and meeting roomsFreelancers want a day pass today; teams want a tour and a membership; outsiders want a meeting room for Thursday. The site has to book all three.
- Escape roomsGroups book a slot for a date, compare rooms by theme and difficulty, and buy vouchers as gifts. The site has to do all three in one flow.
- Holiday lets and self-cateringGuests who find you on Airbnb look for your own site to save the fee. If it has a synced calendar, real photos and a clear price, they book direct.
- HostelsBackpackers compare on price, vibe and location, and book on Hostelworld unless your site gives them a reason not to. Same beds, better price, more personality.
- Restaurants with reservationsDiners want the menu, the hours and a table. The site has to give all three without sending them to a marketplace app that charges you per cover.
- Tour operators and walking guidesTravellers book tours before or during a trip, on a phone, often in another language. The site has to show the itinerary, state the inclusive price, and book the date and time.
What we usually build
Written with you, from one conversation about the business. Each is its own search result.
- Home
- Book
- Rooms or menu or experiences
- Prices
- Gallery
- Location and getting here
- Reviews
- Gift vouchers
- Contact
Works with what you already use
If your staff already know one of these, you keep it. We embed it, style it to match, and connect the calendar. If you have not chosen one, we recommend one for how you work.
- OpenTable
- ResDiary
- SiteMinder
- Lodgify
- FareHarbor
- Bookeo
What hospitality and experiences usually ask first
Can our site take reservations directly?
Yes. Restaurants embed OpenTable, ResDiary, SevenRooms or Tock; accommodation uses a booking engine such as SiteMinder, Little Hotelier, Lodgify or Beds24 connected to your channel manager; experiences use FareHarbor, Bookeo, Rezdy or Xola. Direct bookings avoid marketplace commission.
Why book direct rather than through the marketplace?
Commission of 15 to 30 percent on accommodation, per-cover fees on restaurants, and no relationship with the guest. A direct booking engine on your own site, with the same live availability, keeps the margin and the guest.
How do we present prices honestly?
Prices including tax and mandatory fees where consumer law requires it, which is most countries. Drip pricing is increasingly illegal and always resented.
Does this cover coworking and campsites?
Yes. Each kind of hospitality or experience business has its own sub-page, because a restaurant and a glamping site book very differently.
Built to the rules and payment habits of your country
Remote, in your time zone. Each country page covers what changes: privacy law, the booking tools people use, and how customers expect to pay.
- United StatesNine to twelve hours ahead of the US. Your morning is our evening, and we keep those hours for US calls.
- CanadaNine to thirteen hours ahead of Canada. Your morning is our evening, and we keep those hours for calls.
- United KingdomFour to five hours behind us. We overlap for most of your working day.
- AustraliaFive to seven hours ahead of us. Your afternoon is our morning.
- NetherlandsThree hours ahead of you. We overlap for almost the whole working day.
- IrelandFour to five hours behind us. We overlap for most of your working day.
- New ZealandSeven to eight hours ahead of us. Your afternoon is our morning.
- DenmarkOne Danish client already.
- SingaporeThree hours ahead of us. We overlap for almost the whole working day.
- United Arab EmiratesOne hour behind us. We overlap for the entire working day, and we work a Sunday-to-Thursday week when you need it.
- PakistanOur home time zone. Same hours, same city for many of you, and calls or visits are straightforward.
- South AfricaThree hours behind us. We overlap for the whole working day.
- IndiaHalf an hour ahead of us. Same working day, same evenings.
- MalaysiaThree hours ahead of us. We overlap for almost the whole working day.
- SwedenWe work in English.
- NorwayWe work in English.
- GermanyWe work in English.
- AustriaThree to four hours behind us. We overlap for most of your working day.
- SwitzerlandThree to four hours behind us. We overlap for most of your working day.
- BelgiumThree to four hours behind us. We overlap for most of your working day.
- FranceThree to four hours behind us. We overlap for most of your working day.
- SpainWe work in English.
- PortugalFour to five hours behind us. We overlap for most of your working day.
Tell us about your venue
What you do, how people book you now, and what is going wrong. You get a fixed price and a live date within one business day, and if we are not the right studio for it, we say so.
Other businesses we build for
- DentistsPatients search at night and book in the morning, if they can. A site that lets them book, shows real prices, and looks after itself.
- ClinicsReception is on the phone. The website should be taking the bookings that do not need a person. Built for physio, chiro, podiatry, therapy, med spas and allied health.
- Salons and barbersMost of your clients decide to book when you are closed. Instagram gets them interested; the website has to take the booking.
- Studios and gymsTimetable, book a spot, buy the pass, all on a phone, in under a minute. Built for yoga, pilates, barre, dance, boxing and personal training studios.
- TradesSomeone with a leak searches, taps the first site that loads, and calls or sends photos. If your site is slow or has no form, they tap the next one.
- AutomotiveDrivers want a slot, a price and a reason to trust you. The site has to book the service or test online, quote the repair from a photo, and prove you are the honest garage.
- PetsPet owners are choosing someone to trust with a family member. The site has to show the people and the place, state prices, handle the paperwork, and book the slot.
- Education and lessonsParents and adult learners compare on qualifications, fees and fit. The site has to show all three, book a trial, and enrol the term or course without a phone call.
- Photography, events and creativeCouples and clients book a year out, compare on the work and the price, and check the date first. The site has to show the work fast, state the packages, and take the date enquiry properly.
- Professional and financial servicesClients choose on trust and clarity. The site has to explain what you do in plain words, state fees where you can, show regulation and credentials, and book the first meeting.
- Therapists and coachesClients choose a coach or therapist on fit and specificity. The site has to say exactly who you help and how, state prices, avoid the claims regulators penalise, and book the first session.
- Childcare and familyParents are choosing who looks after their child. The site has to show the setting, prove vetting and inspection, explain fees and funding, and take the enquiry, viewing or enrolment.
- Repair and technical servicesCustomers want to know if you fix their thing, what it costs and how long. The site has to answer all three and book the drop-off or visit.
- Funeral and life eventsPeople arrive at these sites at the hardest moments. The site has to be calm, answer the practical questions plainly, state prices, and make the first call or message easy.