For managed service providers and small-business IT support
An IT support website that explains the plan and books the call
Business owners want to know what is covered, how fast you respond and what it costs per month. The site has to say all three and book the call.
One job, done properly
A small business owner looking for IT support is not technical and does not want to be. They want to know what is covered, how fast you respond when things break, and what it costs per month. IT support websites are usually full of acronyms and have no prices. A site that explains plans in plain words, states response times and monthly pricing, and books a discovery call wins the owner.
We build IT support sites for that owner. Plans with inclusions and monthly pricing. Response times per plan. Plain pages on security, backup and cloud. Onboarding explained. Discovery call booking. Case studies by sector. Team and certifications. And reviews.
The problems we hear most from it support for small businesses
Acronyms everywhere
Plain words for a non-technical owner.
Pricing hidden
Per user or device ranges by plan.
Response times vague
Stated per plan.
What a IT support provider website must get right
Plans and pricing
Inclusions, monthly ranges.
Response times
Per plan.
Plain topic pages
Security, backup, cloud.
Onboarding
Explained.
Discovery call booking
Calendly or Microsoft Bookings.
Case studies and certifications
By sector; displayed.
Works with what you already use
If your team already knows one of these, you keep it. We embed it, style it to match, and connect the calendar.
- Calendly
- Microsoft Bookings
- HubSpot Meetings
Related specialisms
The same build, tuned for a neighbouring practice type. Or go back to repair and technical services in general.
What it support for small businesses usually ask first
Should IT support pricing be published?
Yes, at least per user or per device ranges by plan. Buyers compare and hidden pricing reads as expensive.
Response times?
Stated per plan, with what counts as urgent. It is the second question after price.
What should the site explain?
Plans and inclusions, onboarding, security basics, backup, and what happens when something breaks, in plain words for a non-technical owner.
Discovery call?
Booked online with a short form about the business, users and current setup, through Calendly or Microsoft Bookings.
Built to the rules and payment habits of your country
Consumer repair rights, warranty rules and data protection for devices differ by country. The country pages below cover what applies where you work.
- United StatesNine to twelve hours ahead of the US. Your morning is our evening, and we keep those hours for US calls.
- CanadaNine to thirteen hours ahead of Canada. Your morning is our evening, and we keep those hours for calls.
- United KingdomFour to five hours behind us. We overlap for most of your working day.
- AustraliaFive to seven hours ahead of us. Your afternoon is our morning.
- NetherlandsThree hours ahead of you. We overlap for almost the whole working day.
- IrelandFour to five hours behind us. We overlap for most of your working day.
- New ZealandSeven to eight hours ahead of us. Your afternoon is our morning.
- DenmarkOne Danish client already.
- SingaporeThree hours ahead of us. We overlap for almost the whole working day.
- United Arab EmiratesOne hour behind us. We overlap for the entire working day, and we work a Sunday-to-Thursday week when you need it.
- PakistanOur home time zone. Same hours, same city for many of you, and calls or visits are straightforward.
- South AfricaThree hours behind us. We overlap for the whole working day.
- IndiaHalf an hour ahead of us. Same working day, same evenings.
- MalaysiaThree hours ahead of us. We overlap for almost the whole working day.
- SwedenWe work in English.
- NorwayWe work in English.
- GermanyWe work in English.
- AustriaThree to four hours behind us. We overlap for most of your working day.
- SwitzerlandThree to four hours behind us. We overlap for most of your working day.
- BelgiumThree to four hours behind us. We overlap for most of your working day.
- FranceThree to four hours behind us. We overlap for most of your working day.
- SpainWe work in English.
- PortugalFour to five hours behind us. We overlap for most of your working day.
Tell us about your IT support provider
What you do, how people book you now, and what is going wrong. You get a fixed price and a live date within one business day, and if we are not the right studio for it, we say so.