The two things Jobber gives a website
A request form. Jobber's online booking or request form can be linked or embedded. A driver submits, it lands as a request in your inbox in Jobber, and you schedule it once you know whether it is a repair or a replacement.
A client hub. Existing customers can view quotes, approve them and pay. Useful for account and fleet work, less relevant to a first-time retail driver.
For auto glass the request form is the one that matters, because the request-then-schedule flow matches how the work actually behaves.
The rule: nothing loads until the driver taps
Jobber's embed pulls in a script and an iframe. If that sits on every page it costs you a second or more on mobile data, which is exactly the wrong place to spend it when the visitor is standing in a car park.
So: a button that says Get a quote, and the embed loads only after the tap, or the button goes to a single dedicated quote page where the embed lives. Never in the header, never in the footer, never on the home page as a widget.
Where the form should live
One quote page, linked from everywhere.
The page should carry your own content above the embed: the chip repair price, how quickly quotes go out, one line about insurance with a link, and one line about recalibration with a link. The embed goes underneath all of that. Drivers need the reassurance before the form, not after it.
The photo problem, and the honest answer
The whole of auto glass quoting depends on photographs, and a hosted form's upload behaviour is not yours to control. Test it before you commit: submit a ten-megabyte photograph from an iPhone on mobile data, and see what happens.
If it handles it, use the embed and be glad. If it stalls or rejects, do the thing that works: build your own six-field form on the site, resize the image in the browser to about 1600 pixels wide, and post the submission into Jobber through its API or a webhook so the request still lands in the same place with the photographs attached.
The rule is that the driver's experience wins. The tool's convenience comes second.
Configure Jobber before the site points at it
- Services named the way drivers name them: chip repair, windscreen replacement, side glass, rear screen. Not internal codes.
- Request form fields cut back to the six that matter, with the insurance question as yes, no or not sure.
- Notifications by text as well as email, both to you and to the customer. A windscreen enquiry is time-sensitive.
- Arrival windows rather than fixed times for mobile work, with the on-the-way notification enabled.
- Quote templates that include recalibration as a stated line, so it is never a surprise.
Get this right first. A site pointing at a half-configured tool produces a worse experience than a phone number.
The header does not change
Keep one call to action in the header: a phone number that dials on tap, and Get a quote. Adding a third option reduces the use of the first two.
Testing, especially in-app browsers
Test the quote page in Safari, Chrome, and inside the Facebook and Instagram in-app browsers, which is where a lot of local traffic comes from and where embeds most often misbehave. Test with photographs. Test on a weak signal by throttling the connection.
Then check that a submitted request arrives in Jobber with the images legible on the record.
Tracking
Fire a conversion event when the request is submitted, and tag it with the page the driver landed on. Track taps on the phone number as well: on a site like this, calls and form requests run at roughly similar volumes and you need both to know what is working.
Common mistakes
Embedding on every page. Leaving twenty fields on the request form. Letting the tool's upload limits quietly kill enquiries. Promising fixed appointment times for mobile jobs. Sending the driver to a Jobber-branded page with no explanation of what happens next.
Where this sits
Our auto glass websites wire up Jobber, ServiceM8 or Housecall Pro with the quote form built for photographs and the pages kept under two seconds, at a fixed price. The wider trade version is on the automotive page. Load nothing until the driver asks for it.