Care Plans for Sites We Did Not Build: The Paid Look-First
Why taking on maintenance of a website built by someone else starts with a paid review, what it checks, what it can rule out, and what happens to the fee.
Writing
Website Rescue: what we have had to fix
23 write-ups from production, newest first. Each one is a problem hit on a real project and how it was diagnosed and fixed.
The Cost of No Maintenance: Three Sites and What Went Wrong
Three anonymised small business websites left alone for years: what failed, what recovery cost, and what a care plan would have cost over the same period.
Domain Expired, Hosting Lapsed: Renewals That Kill Sites
The renewals that quietly take business websites offline: domain, hosting, SSL, plugin licences and email. What happens when each lapses and how long you have.
The Plugin That Broke the Site: Finding It Without Damage
A WordPress site broke after an update and a plugin is the likely cause. How to find which one using the error log, recovery mode and a staging copy.
How to Get Your Website Logins Back From a Developer
When a developer, agency or former employee holds the keys to your website: the accounts that matter, the order to recover them, what to write, and escalation.
Mobile Layout Broken After an Update: Causes and the Fix
The site looks fine on a laptop and wrong on a phone after an update. The usual causes, from cached stylesheets to plugin CSS, and what a proper fix involves.
Old PHP, Old WordPress: Why It Matters and How to Update
Your host says PHP is out of date and WordPress wants updating. What the warnings mean for security and speed, what breaks, and the safe order to update in.
Reading Google Search Console When You Are Not Technical
Google emailed to say your site has issues. What each Search Console report means for a business owner, which warnings matter, and what to send your developer.
Your Site Is Up but Nobody Can Find It: Indexing for Owners
The website works but does not appear in Google. How to check if it is indexed, six causes from a leftover noindex to a new domain, and how long fixes take.
Auditing an Inherited WordPress Theme: The 90-Minute Method
A repeatable ninety-minute audit for a WordPress theme someone else built: what to read first, what to grep for, and how to write up fix or replace.
Broken Links and 404s: What to Redirect and What to Drop
How to find broken links and 404s on your website, decide which to redirect and which to leave, and set up redirects without hurting search rankings.
Images That Take Ten Seconds: Compressing a Whole Site
How to compress every image on an existing website: finding the heavy ones, choosing formats and sizes, batch tools, and keeping new uploads small.
Fix or Rebuild? How We Decide, and the Numbers Behind It
How we decide whether to fix a website or rebuild it: the numbers we compare, the signs that settle it, and what each path costs.
Hacked Website: The First 24 Hours, in Plain Words
What to do in the first 24 hours after your website is hacked, in plain words: contain it, tell people, clean it, and stop it happening again.
'Not Secure' Warning: What the Padlock Means and the Fix
What the Not Secure warning in the browser means, why it appears, how it affects visitors and search, and the steps that restore the padlock.
What a $299 Website Diagnosis Looks For, Page by Page
What a $299 website diagnosis looks for, page by page: speed, phone layout, forms, search visibility, security and the fixes it recommends.
Why WordPress Sites Get Slow Over Time: The 3 Usual Culprits
Why WordPress sites get slow over time: plugin bloat, unoptimised images and a swelling database, and how to find and fix each one.
Adding Online Booking to a Website You Already Have
How to add online booking to the website you already have: embedding a widget, linking to a booking page, and the checks that make it work on a phone.
New Website or Fix the Old One? A 10-Minute Check
A ten-minute check to tell whether your website needs replacing or fixing: speed, phone layout, enquiries, editing, and the signs that point each way.
The Website Mistakes We Fix Most Often on Inherited Sites
The website mistakes we fix most often on inherited sites: hidden phone numbers, slow images, dead forms, missing pages and weak calls to action.
Your Contact Form Stopped Sending and Nobody Noticed
Contact forms fail silently and cost months of enquiries. How to test yours in two minutes, why forms stop sending, and how to make sure it never goes unseen.
Who Owns Your Website? Domain, Hosting and Logins Explained
The three things that make a website yours: the domain, the hosting account and the admin logins. Who should hold each, and how to check before it matters.
Your Web Developer Has Vanished: What to Do This Week
The developer who built your site is not replying. A first-week plan: what to secure, what to check, what to write down, and how to get the site back.