For counsellors, psychotherapists and psychologists
A therapy practice website that makes the first step easier
Reaching out is the hardest part. The site has to make it safe: what you offer, what it costs, who you are, and a way to book that does not require a phone call.
One job, done properly
Someone looking for a therapist has usually been thinking about it for weeks. When they finally search, they are looking for a reason to feel safe enough to make contact: a photo that looks like a real person, a clear description of what you help with, a fee they can afford, and a way to reach out that does not involve saying it aloud to a stranger on the phone. A site that provides those gets the first session.
We build therapy practice sites to make that first step small. A calm first page. A page per area you work with, in the client's words. Fees and session length stated. An enquiry form and a booking route side by side, both running through tools with the right privacy agreements for your country. Your qualifications and professional registration where a client can find them, and nothing on the site that a professional body would object to.
The problems we hear most from counselling and psychotherapy
Clients want to reach out but not by phone
An enquiry form and an online booking route, side by side, give them a way to start without a call.
Fees hidden behind 'contact me'
Session fees and length stated plainly. Clients who cannot afford it do not waste your time, and the rest book with confidence.
Privacy is promised but not built
Forms and booking run through tools with the right data agreements, nothing stored on the site, and a privacy policy that says exactly that.
What a counselling practice website must get right
A calm, human first page
Real photo, plain description of who you help and how, one clear next step.
Enquiry and booking, both available
Confidential enquiry form and online booking from Jane, Cliniko, Zanda, SimplePractice or Power Diary.
Fees and session details
Length, price, cancellation policy, online or in-person, stated up front.
A page per area of work
Anxiety, grief, relationships, trauma, in the client's words, each with the next step.
Privacy done properly
Minimal forms, correct data agreements for your country, honest privacy policy.
Registration and qualifications
Professional body membership and registration where clients can check it.
Works with what you already use
If your team already knows one of these, you keep it. We embed it, style it to match, and connect the calendar.
- Jane
- Cliniko
- Zanda
- SimplePractice
- Power Diary
- WriteUpp
Related specialisms
The same build, tuned for a neighbouring practice type. Or go back to clinics in general.
- Acupuncture and traditional medicine
- Audiology and hearing clinics
- Chiropractic
- Private dermatology
- Dietitians and nutritionists
- Fertility and women's health clinics
- Massage therapy
- Med spas and aesthetics
- Occupational therapy
- Optometrists and opticians
- Osteopathy
- Physiotherapy
- Podiatry and chiropody
- Private GP and family practice
- Physio-led Pilates and rehab studios
- Sleep clinics
- Speech and language therapy
Neighbouring kinds of business
Similar bookings, different category. If your business sits between the two, read both.
What counselling and psychotherapy usually ask first
Should clients book online or enquire first?
Both routes should exist. Some clients want to book a first session directly; many want to send a short message first. We build an enquiry form and a booking flow side by side, and you choose which is more prominent.
How is client privacy handled on the site?
Forms collect only what is needed, run through a tool with the right data agreement for your country, and nothing is stored on the website itself. In the US that means a HIPAA-capable tool with a BAA; in Europe and the UK, a processing agreement under GDPR. The privacy policy says so plainly.
Can we say we offer online sessions?
Yes, with a page explaining how they work, which platform you use, and what a client needs. Online therapy searches are large and a dedicated page is how you appear for them.
What about testimonials?
Most professional bodies discourage or prohibit client testimonials for therapy, and Australian regulated health services cannot use them at all. We do not use them. Your qualifications, approach and a clear description of how you work do the job instead.
Built to the rules and payment habits of your country
Health advertising, testimonials and patient-data rules differ by country. The country pages below cover what applies where you practise.
- United StatesNine to twelve hours ahead of the US. Your morning is our evening, and we keep those hours for US calls.
- CanadaNine to thirteen hours ahead of Canada. Your morning is our evening, and we keep those hours for calls.
- United KingdomFour to five hours behind us. We overlap for most of your working day.
- AustraliaFive to seven hours ahead of us. Your afternoon is our morning.
- NetherlandsThree hours ahead of you. We overlap for almost the whole working day.
- IrelandFour to five hours behind us. We overlap for most of your working day.
- New ZealandSeven to eight hours ahead of us. Your afternoon is our morning.
- DenmarkOne Danish client already.
- SingaporeThree hours ahead of us. We overlap for almost the whole working day.
- United Arab EmiratesOne hour behind us. We overlap for the entire working day, and we work a Sunday-to-Thursday week when you need it.
- PakistanOur home time zone. Same hours, same city for many of you, and calls or visits are straightforward.
- South AfricaThree hours behind us. We overlap for the whole working day.
- IndiaHalf an hour ahead of us. Same working day, same evenings.
- MalaysiaThree hours ahead of us. We overlap for almost the whole working day.
- SwedenWe work in English.
- NorwayWe work in English.
- GermanyWe work in English.
- AustriaThree to four hours behind us. We overlap for most of your working day.
- SwitzerlandThree to four hours behind us. We overlap for most of your working day.
- BelgiumThree to four hours behind us. We overlap for most of your working day.
- FranceThree to four hours behind us. We overlap for most of your working day.
- SpainWe work in English.
- PortugalFour to five hours behind us. We overlap for most of your working day.
Tell us about your counselling practice
What you do, how people book you now, and what is going wrong. You get a fixed price and a live date within one business day, and if we are not the right studio for it, we say so.