Writing

Content: what we have had to fix

61 write-ups from production, newest first. Each one is a problem hit on a real project and how it was diagnosed and fixed.

61 articles
A First-Visit Page: The Children's Dental Setup
5 min read

A First-Visit Page: The Children's Dental Setup

How to build the first-visit page on a children's dental practice website so a worried parent stops ringing reception and books the appointment instead.

GuidesDentists
A Page Per Procedure: The Specialist Dental Setup
5 min read

A Page Per Procedure: The Specialist Dental Setup

How to build a page for each procedure on an oral surgery or periodontal website: what happens, anaesthesia options, recovery day by day, fees and booking.

GuidesDentists
What-to-Do-Now Guidance: How to Set It Up
5 min read

What-to-Do-Now Guidance: How to Set It Up

How to build the what-to-do-now section on an emergency dental page: the structure, the ownership, the review cycle, and why a web team never writes it.

GuidesDentists
Patients Call Before They Read Anything
5 min read

Patients Call Before They Read Anything

Emergency callers ask the same three questions all day. What that costs a practice, and how an emergency dental website answers before the phone rings.

GuidesDentists
A What-Happens Page: The Hygiene Clinic Setup
5 min read

A What-Happens Page: The Hygiene Clinic Setup

How to build the what-happens page on a hygiene clinic website: what to cover, how to write it without straying into clinical advice, and where the button goes.

GuidesDentists
A Page Per Treatment: The Cosmetic Clinic Setup
5 min read

A Page Per Treatment: The Cosmetic Clinic Setup

How to structure treatment pages on a cosmetic and implant clinic site: which treatments get a page, what goes on each one, and the fields behind them.

GuidesDentists
Building a Parent FAQ for a Party Venue Site
5 min read

Building a Parent FAQ for a Party Venue Site

How to build the parent FAQ page on a children's party venue website: which questions to answer, how to word them, where to link it and how to keep it current.

GuidesChildcare
Package Questions All Day: What a Website Fixes
5 min read

Package Questions All Day: What a Website Fixes

Party venues answer the same package questions every week. What they cost you, and how packages by age with price per child answer them before the phone rings.

GuidesChildcare
Nursery Fees and Funding Confusion: The Fix
5 min read

Nursery Fees and Funding Confusion: The Fix

Session types, extras, deposits and funded hours on one editable nursery fees page that matches your invoicing, so the first bill holds no surprises.

GuidesChildcare
How Should We Publish the Programme? For Clubs
4 min read

How Should We Publish the Programme? For Clubs

The direct answer for after-school and holiday clubs: a page per holiday or term showing the programme by day and age group, with prices, bookable in place.

GuidesChildcare
How Sessions Work: The Children's Tutoring Setup
5 min read

How Sessions Work: The Children's Tutoring Setup

How to build the how sessions work page on a children's tutoring website, from assessment to trial to weekly slot, so a parent books without ringing first.

GuidesChildcare
Copy Aimed at the Student, Not the Parent
5 min read

Copy Aimed at the Student, Not the Parent

Most children's tutoring websites are written to the learner while the parent pays. What that costs, and how to rewrite the pages for the buyer.

GuidesChildcare
What Do New Parents Ask? Baby Classes Answered
4 min read

What Do New Parents Ask? Baby Classes Answered

The questions new parents actually ask a baby class business: parking, buggies, feeding, what to bring, crying. Answer them on one page and the enquiries stop.

GuidesChildcare
Parents Unsure Which Class: The Baby Class Fix
5 min read

Parents Unsure Which Class: The Baby Class Fix

New parents think in months, not class names. Why age bands belong at the top level of a baby class website, and how to write them so parents self-select.

GuidesChildcare
First-Class Page: The Baby Class Website Setup
6 min read

First-Class Page: The Baby Class Website Setup

How to build the first-class page for a baby class site: parking, buggies, feeding, what to bring and what if the baby cries, answered before booking.

GuidesChildcare
Service Pages: The Vet Practice Website Setup
5 min read

Service Pages: The Vet Practice Website Setup

How to build service pages for a veterinary practice website: which ones to make, what belongs on each, and how to connect them to fees, plans and booking.

GuidesPets
Overnight and House Sitting? The Answer
4 min read

Overnight and House Sitting? The Answer

The direct answer for pet sitters: overnight stays and house sitting need separate pages with their own prices, because the arrangement and the trust differ.

GuidesPets
No Sense of What a Visit Involves: The Fix
5 min read

No Sense of What a Visit Involves: The Fix

Owners cannot picture a thirty minute pet sitting visit, so they compare on price. How to show what each visit type includes, and what lands on their phone.

GuidesPets
Cats, Dogs, Small Animals? The Answer
5 min read

Cats, Dogs, Small Animals? The Answer

The direct answer for pet sitters: say which animals you take, price each visit type separately, state your limits, and give cat sitting its own page.

GuidesPets
Service Pages for an Equine Practice Website
5 min read

Service Pages for an Equine Practice Website

How to build service pages for an equine vet or farrier site: one page each for vaccinations, dentistry, lameness, shoeing and trimming, built from records.

GuidesPets
Areas and Times? The Answer for Dog Walkers
4 min read

Areas and Times? The Answer for Dog Walkers

The short answer for dog walkers: area pages, plus a plain line on your walking windows, so owners know before they enquire whether you fit.

GuidesPets
How Do We Explain Our Training Methods?
4 min read

How Do We Explain Our Training Methods?

The direct answer for dog trainers: plainly. Your approach, the qualifications and memberships behind it, and what a class or session actually looks like.

GuidesPets
The Daily Routine Page: A Daycare Website Setup
5 min read

The Daily Routine Page: A Daycare Website Setup

How to build the page that shows an owner what a day at your daycare or boarding kennel actually looks like, hour by hour, and why it books the assessment.

GuidesPets
The 9 Pages a Repair Business Website Needs
6 min read

The 9 Pages a Repair Business Website Needs

The nine pages a repair business website needs, from Book a repair to Business IT support, what goes on each, and how to build them in stages.

GuidesRepairs
Services Described in Jargon: The Practice Fix
5 min read

Services Described in Jargon: The Practice Fix

Clients search in their own words and your service pages answer in yours. How a practice website rewrites the services so people find and recognise them.

GuidesProfessional
Service Pages in Plain Words: How to Build Them
6 min read

Service Pages in Plain Words: How to Build Them

How to structure and write service pages for a practice website so each one ranks on its own, answers what the client actually asked, and books the meeting.

GuidesProfessional
Online Lessons Too? The Answer for Lessons
4 min read

Online Lessons Too? The Answer for Lessons

A direct answer for tutors, teachers and schools: yes, and online lessons need their own page explaining the platform, the setup and what the learner needs.

GuidesLessons
The 9 Pages a Pet Business Website Needs
6 min read

The 9 Pages a Pet Business Website Needs

The nine pages a groomer, daycare, cattery, vet or walker website needs to reassure the owner and book the slot, what goes on each, and how to build in stages.

GuidesPets